IT&E Prepares for Tropical Storm Bolaven
IT&E is fully mobilized and committed to minimizing any cellular, internet or landline interruptions to our valued subscribers due to the storm. As we monitor Tropical Storm Bolaven as it heads toward the Marianas, IT&E is taking proactive steps to ensure network stability and reliability as best as possible.
To keep subscribers connected during the upcoming adverse conditions, IT&E is doing the following:
Preparing back-up power: IT&E actively deploying generators and backup power sources at crucial network sites to ensure uninterrupted service in the event of power fluctuations.
Mobilizing response teams: Teams are on standby to respond as soon as it is safe to assess service interruptions or repair network issues caused by the storm.
24/7Monitoring: IT&E has round-the-clock monitoring in place to detect and address any network issues as soon as they arise.
Customer support: IT&E’s Customer Care team will remain accessible to assist subscribers with any connectivity issues. To report service issues, subscribers can call (671) 922-4483 [GUAM] / (670) 682-4483 [CNMI]. Callers may experience hold times as we monitor our network and work to resolve emergency situations.
“We understand the importance of staying connected, especially during times of crisis. Rest assured, we are committed to providing the best possible service and support throughout this storm."
For updates and information related to our network please visit ite.net or follow IT&E’s official social media pages.
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IT&E has been delivering connections that matter in Guam and the Marianas for more than 35 years. IT&E is the leading provider of mobile technology and world-class telecommunications services on the widest 4G LTE data network. Learn more about IT&E at ite.net.